This is a money hack people don't really know about (i.e., saving 101). With the app freezing this causing issues during my dashing by not being able to select or get customers address. The second representative told me she will look into my account and she noticed DoorDash cancelled the order because they didn’t have a driver available. We offer all round solutions, which can be tailored to even the most challenging requirement – above or below the ground, whether you want to keep water in or keep water out. Brett Orielle Jane P Its just back and forth. There are weekends that I can’t dash any more. This is also unprofessional timing to alter my account when the nation is struggling due to Covid-19. B No one answers the phone, or emails. When I called the Dasher to ask about the mix up, they were quick to apologize and asked me to contact the restaurant. The state hash been sent documentation and photos of individuals vehicles that are employed with Door Dash.Com as Dashers and individuals that are just interfering deliberately to help those Dashers steal from the other Dashers. And on top of that I have involved the authorities , However we are still getting all of the factual information that needs to be available for everyone that is involved within this area. Brett Orielle Jane P Some places you have to key in a code to get in, those takes time, parking is another problem. They found a driver. Don’t go send them unprotected because they too can be infected and spread viruses from handling food. End Chat No one. youll are a bunch of theifs i have all my pics n screen shots ill see youill in court soon as this is all over, this comany stole 500 dollars from me yesterday everytime ive been speaking to support team either someone was ending the chat or talking in circles i have screen shots of everything once this pandamic is over im taking youll to court i couldnt feed my kids last night i had to send them away cause youll deactivated my account, This company stole almost 500 dollars from me saying I ordered from 7 different restraints and I didn’t order a thing on that day and then deactivated my account the customer service people are no help they keep telling me the same thing and it’s not getting any wear and expect me to give them more personal info like I’m stupid. That they can pass the BUCK. But hey, can’t get results any other way. To no avail my money had not been deposited and still hasn’t been deposited. In addition, I spoke with my bank and they stated they cannot process A partial refund that has never been received. ??? That does not include everyone else that has been able to hack because he made it open! ive already spent so much time on this So basically you just stole 12.99 from me. I had a door dash employee with extra people in the car pick up my food from a restaurant that was 3 minutes from my house….my food took an extra 30+ minutesto arrive …..according to the app. I dont want to hear “im sorry, we will work harder to make your expierence better”- i need to hear what you will be doing to compemsate me One lady thanked me for having the time to do this, she can’t drive so for someone to deliver it for her she is very grateful. Because I am not a customer they don’t feel that they need to be held accountable for their actions or the actions of their employees/drivers. However we can’t reach you. there is none DOORDASH SAYS THATS FAIR… WAIT, I’M BEING TAXED ALSO…. I work at a hospital I didn’t have time to argue with them and asked for corporates number and was refused it. aliceogami@gmail.com 4 calls to customer service. Also dasher email assist sends an automated message, no real time assistance, with no live agents to note my issues in the system. that was the error we apologize for that so you can just create another I was also thanked by a lady who just got a hip transplant, she said, now I can eat, thank you. All codes are guaranteed to work. The College Investor helps millennials get out of student loan debt to start investing, building passive income, and wealth for the future. Hmmm Something wrong with the whole picture! Thankful, grateful, won’t complain. How the HELL you steal peoples Money!! If you don’t stop this activity ASAP, you’re going to have a pandemic on your hands, it’s a virus! It’s a lose lose situation no one is winning here except the faulty unsecured application and the hackers! Perhaps SOMEONE at the Corporate level would be so kind as to contact me? Bank has denied me and I am 1 person, not to mention, who eats that much food in one day. I will be reporting this to the corporate office immediately. She said she called doordash and asked why no door dashers are coming. I said no and the extra people in the car talked about me while I was on the phone with the dasher…. DoorDash vs. Grubhub: As a driver, GrubHub pays a flat fee per order, plus 100% of your tips. I have been experiencing problems with my Doordash app since COVID 19. Employers are accountable. Brett Orielle Jane P Headquarters in California, but no one speaks English so I can understand? The online dasher chat doesnt work, it has says agent offline for over a month. 5. So….. what is my only other Recource? 7:23 PM Here's Ms. Ripped me off as I paid for my food twice and they would not reimburse me. My husband was told if he referred someone & they completed their 200 dashed in 60 days he would get $1000 & that other person would get $150. She then asked me to hold, “It will be 5 – 10 minutes” she says, then returned to the line stating it will now be a 30 minute to an hour or hour and a half hold. When I contacted the restaurant I was told to contact doordash because it was an issue with a doordash driver. This is NOT the way to get return business from me and I will not recommend Door Dash to anyone. DoorDash is essentially the Uber for food deliveries. Brett Orielle Jane P. of door dash chats THEY STEAL YOUR MONEY AND DO NOT DELIVER!!! He has almost completely ruined mine. The dasher seems very young maybe a college student. I’m definitely definitely gonna look into this and call some local television news stations to try get this resolved and them exposed. Won’t get me an American nor supervisor! This is definitely not going to happen if a single dasher has to wait for all three orders to be cooked on time and delivered in all directions. WHAT IS YOUR DIRECT LINE SO I CAN SPEAK TO YOU?? Does not care about RESOLVING CUSTOMER COMPLAINTS!!! You never answer the phone! On 09/15/2019 I received the wrong order and tried to contact Doordash customer service for help. Can someone help Reacctivate my account please. I just placed and received an order placed approx an hour ago. 129. Does door dash currently need professional drivers? YOUR COMPANY NEVER PUT MY ORDER THRU. there is already 5-7 business days rest assured And the drive Dashers, the community of the entire world is not aware that the drive Dashers are losing out big time as well. It stated that I didn’t have to pay the fee on the first delivery order. Our team will be following up with you shortly. I keep getting brushed off. I think door dash is a wonderful service and I have had nothing but kind and professional drivers, I did want to bring to your attention that a manager by the name of Maria at Whataburger on Fuqua in Houston Tx was very unprofessional when I called about an incomplete order stating that they don’t have any control over what the delivery driver keeps for themselves. In the meantime, check out our Dasher Help Center! I am furious .I emailed the screenshot of the original chat where I was promised a refund not a partial refund. B Thanks for your service! When I was able to reach someone by chat, they told me they were unable to refund me the full amount I paid which was over $70. They had me cancel a order and re order without the product that wasn’t available so the poor lady didn’t have to wait and had me contact support.Which I understand didn’t want the lady to be waiting there a long time she had many runs to do. Even mail fraud! DoorDash. If you do not receive a response within the next 48 hours, please make sure to check your spam or junk folder to ensure our messages can reach you. I am already buried with my current situation without even adding this 3 new drivers and a new car. 7:18 PM you need to send a driver to pick up my food I have screenshots of the phone call from the door dasher and the app.the dasher also called and said she would leave my food at the gate, I said not then she said or in front of my building. As well nothing was correct on the steak salad. I had to get the authorities involved locally, it’s already gone to the state, it is heading towards federal. B Would love your thoughts, please comment. B I went online to get a phone number for the corporate office but this phone number only re-routes you right back to the outsourced customer service. HERE ARE MY CONCERNS: I join doordash/driver on May 12,2019. Copyright text 2020 by Corporate Office HQ. NOT. I opened a THIRD chat conversation and the person called me and told me they were sending me an email and to reply with a screen shot of the promotion, which I did. Hope all is well and good luck to you. No wonder your fucking business sucks ass. I cancelled my order, because who wants cold food. We all know the financial impact of that. It inspired me, I thought if she can do it, I can do it too (I’m 54). 7:05 PM i didnt cancel it you guys did for no reason They don’t want to deal with all of it they let it all go through a system and nobody within headquarters gets to see how the Dashers are being cheated, and the customers oh my gosh the poor customers are losing money along with the food. Folks, this is not how you do business. I WANT MY MONEY BACK. I then opened up a chat window to ask about it. They will not give me the tracking number for my bank to see what happened to my money! I know some choice words in Cantonese I am dying to tell them which translates to “Your company sucks” but I cant. but then i have to wait for them to make it again Who knows what happened to my food…, I don’t think the system is being fair it’s hurting my ratings when it shouldn’t be in the pay is not being beneficial for me anymore and I love doing doordash I do I but I spend thousands of dollars to maintain my vehicle and when I’m not getting deliveries during promotion time when I’ve been a top Dasher before the pandemic and all these other top Dashers these new ones become top dashes during the pandemic I still feel like I should get more deliveries then some of them because I’ve been doing it for almost two years and I love doing his job. The only thing accurate was the salmon salad which I cannot eat now because I have to tend to my daughter. it is the cheesecake factory order that was ordered earlier today DOORDASH SET UP AND STARTED TAKING ORDER WITHOUT MY CONSENT OR KNOWLEDGE. (took a mini vacation).Thanks doordash. This problem with receiving my pay that I worked for is frustrating when you receive no resolution or response and you have a family to support. I later get a phone call from the customer stating DoorDash cancelled her order because “the restaurant” didn’t have the product. 1. No English speaking reps to help. So it is now almost three hours later, I had to reoder again (this is now the 3rd order that has been placed for me) paying more out of pocket because the credits I received did not cover the full cost of my original order. This is not the first time I have had a money issue with Doordash, but I am not writing this post to discredit Doordash in any way, shape, form, or fashion. THIS IS THE SECOND TIME AND LAST. IF YOU DON’T ACCEPT, YOUR RATING GOES DOWN… IT GETS BETTER, I DECLINE ORDER, REASON, NOT MY STARTING POINT… 20 MINUTES LATER, I GET THE SAME ORDER AGAIN… ANOTHER DECLINE, LOWERING MY RATE AGAIN…. I am also a driver for your company and plan to leave. Ok since I cannot seem to get corporate…nor on FB..asked for contactless delivery.they knocked, and waited. Having 4 kids and all 4 are driving this year is no joke financially. i want to speak to the manager Deliver Groceries. The drivers don’t speak English therefore they bring their children to speak for them. 7:14 PM there is no compensation, your just not charging me for food that i never got Do yourself a favor and go with a different food delivery service. The order was the same order minus the product they did not have so nothing was re made! My concern—-What happened to my food for the extra 30+ minutes with extra people in the car….how do I know I was safe from a non Dasher.. and the insult of being treated this way…I did not eat the food. I never even received the partial refund. Really!!!! Customer service can’t help me except to give me an email address, which hasn’t replied in two days. Get all of Hollywood.com's best Celebrities lists, news, and more. Brett Orielle Jane P There was a mistake on my food and was offer $2.32 credit! there is no subsitution Doordash you are fulfilling one’s financial need, but also impacting social responsibilities. DOORDASH TOOK AN ORDER FOR A “REGULAR” CUSTOMER OF MINE AND LIED TO THEM STATING WE DIDN’T HAVE THE PRODUCT. 7:24 PM Maybe my financial problems are small to you but when I work for the money that I use to pay my bills, I need that money to be there. I completely agree with you! If I miss to check if a schedule is available I will end up not getting any. This is bullshit that I have to call a my card company to tell them one order was approved but the second was not to cancel it out because your being charged for a service that was not provided and for food that was not delivered. This company does not following through with what they promise. 4. I ordered food online today and the seal was broken on the bag and half the order was not in the bag. There’s nothing funny. We greatly appreciate your patience as we are currently experiencing higher than normal support volume due to COVID-19. This matter has already been documented within the state of Kansas, in the state offices of criminal victims, and the attorney general of Kansas, Derek Schmidt. He’s not gonna stop until someone actually takes him out, and no one is doing anything within Door Dash.Com. my points keep dropping because I can’t even use the application that you made. I had to cancel my card because of this. I then tried to contact Doordash customer service and received a message saying no one was available, totally understandable considering what is going on in the world. I’ll sign up for 2AM – 10PM, of course I can’t at 2 am but I will dash in at 8 or 9 and I can do that and end my dash at 7 or 8PM. But Doordash is unwilling to recognize that it was a failure on their part and refuses to see me as a customer of theirs, yet I had no choice of delivery service because doordash is contracted out by that restaurant, I was not informed of the delivery company until after the order was placed and paid for. Maybe you did the “scheduling” for a reason. I can see by the line that documents are voice that there is white noise in the background which someone else is actually speaking and changing words as I speak. I just experienced the worst customer service that anyone could ever have. DO NOT DO BUSINESS WITH THIS COMPANY!!!BEWARE!!! Despite this curve, I actually enjoy Dashing. My name is Kimberley Beach. They’re a billion dollar company and I guess that’s how they got there, trickery, and thievery! Instead, DoorDash partners with many take-out restaurants. Please increase their rates and provide some protection like a simple hand sanitizers, masks or gloves…something in this crisis. 7:13 PM THE FOOD IS ON THE COUNTER ALREADY That when asked for information on the address for their corporate office that they can refuse to disclose the information. I should have known not to complain until I got my order that was in process. I just want a resolution for the money that I worked for and have not received. what action is taken by Doordash to correct this…….. Brett Orielle Jane P so Manami here is the note from the merchant Please explain to me how much fuckin sense that makes? I just had a delivery and the driver did not wear a mask. Ignite Visibility helped a large storage company with digital marketing and SEO. I went to Google to get the corporate number but when I called, it just has a message that leads you right back to the same old run around. The original chat with Mary L stated I was to get a refund not a partial refund In additio I had an order that was being processed and it was cancelled. just send a driver over there now Another problem is the doordash individuals are so rushed they overlook what is clearly in front of them. Thanks. Two sodas and two orders of hot wings and a apple juice for my daughter.. the dasher not only was over an hour late,my food was cold. I keep getting notifications about my area being extremely busy and to go online but i cannot. I just waited the week out to have the money Direct deposited in my account account which usually clears on Tuesday unless a holiday. Because it’s not Siri. You penalize customers for the fault of both the restaurants and driver for incorrect orders. to refund my visa even after sending pictures of the order a day after i was delivered order was way lessthan what i paid 4 mine n wrong flavor’s otherwise i would at least have eaten it then without my authorization charged me $9.99 for doorpass this is 1 or 2days after my order when doorpass supposed to be a trial and if i decided to keep after 4/6 I would then pay the fee. I received a $5.00 credit. WTF? And at this point I hope everyone that is involved actually does not go to jail! When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. 7:06 PM CALL DOORDASH SUPPORT AND UNBELIEVABLE I GET THE ORDER A 3RD TIME… THEY SAY WHEN MERCHANT IS CLOSED, IT DOESN’T AFFTECT YOU COMPLETION RATING, BUT WHY DOES MY RATING CONTINUE TO GET LOWERED AFTER EVERY ORDER I REPORT AS CLOSED AND I SUBMIT PICTURE…. No choice of delivery service. Thanks for chatting with us. Brett Orielle Jane P And immediately I signed up for it and started delivering in February 18, 2019. Bullshit talking about how u experiencing longer hold time because of a fucking virus ? after refusing the drop off a non door dash employee came to my door, it was a strange and scary man. I WANT TO GET PEOPLE TO JOIN A CLASSACTION LAW SUIT AGAINIST DOORDASH. This is for consumer safety. I placed a 40 order and got a call from the company saying, they didn’t have a product and would not substitute for something less than what I paid for! With an alumni community of almost 5,000, Hack Reactor boasts its industry-tested Software Engineering Immersive Program being taught at Galvanize campuses across the United States. Your customer service is polite you should know but the problem is not fixed and you have to call an be put on hold for sometimes an hour to be transferred to the account management team. Apparently that was all the system would allow him to do. 5. no one has tried to fix this issue. I was charged money for something I didn’t order. Your refund should take 5-7 business days to process and any credits used will automatically be applied on your next order. Doordash should return to how it was before. Driver for doordash put my family’s health at risk. I WILL ALSO BE SURE TO BLAST THIS COMPANY ON EVERY SOCIAL MEDIA I CAN!! When i told her I’m tired of the call center representatives lying to me she said “hold on let me see if they are available”. Forget Black Friday -- this Amazon shopping hack can save you up to 70% or more all year. Hello Sara, I am not from DoorDash or even affiliated with them, but I would advise you to contact your local FBI and report this to them. I AM THE BUSINESS OWNER, THIS IS UNACCEPTABLE. They only use computers, so they don’t have to deal with people! But he has too much time on his hands because he keeps getting fired he cannot keep a job. what about the food The delivery fee isn’t supposed to be charged as a door dash plus customer. I heard nothing. I would love to do this. Brett Orielle Jane P If you changed something, please consult with the people who are carrying out the role for you. Logan Braden has made sure that everything will be compromised from your business. My order was cancelled and now your company has kept that money. I feel for them, considering they have to battle traffic, bad connection(you alls app aren’t the best), weather, etc… and now this whole Corona virus that has become pandemic and they themselves can get infected and pass it on to the customers or their love ones when they get home. yes i’m still here the amount was already refunded on the account I will be contacting the BBB and the Attorney General to file a complaint on your company. This shit so fuckin ass nigga you take my fucking money but never complete my order.
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