During the time you requested your Walkman to be delivered the entire USA was going through a cold front. Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Ground Shipment. When a I got a confirmation e-mail, they also gave me a tracking code which allowed me to track my package. no earthquake in China but there was a earthquake in Japan (7 magnitude), i think mine said the exact same thing but also stated paper work missing... i geuss apple took care of it because it got to my house a few days later although it did stay a couple extra in shanghai (cuz of the paperwork i geuss). It’s impossible to estimate how long it will take until FedEx updates the status of your package with new information. You know the motto, "when it absolutely, positively has to ....have our @$$=$ covered by lawyers". Has anyone heard about any earthquakes in China recently? Possible reasons for delivery exceptions include inclement weather and backed-up deliveries during the busy holiday season. 11:59 pmShipment exceptionDelay beyond our control LANTAU ISLAND HK I see others got this also, does this mean it was stopped at customs? wendy c. Lv 7. "Delay beyond our control" usually means they had some sort of mechanical failure along the way… Who cares where the package goes... And on the subject of "delay beyond our control"... why is that so surprising? Posted by 8 months ago. Shipment encountered weather delay while in-transit. it means that they are unable to deliver it by the time they indicated on the shipping. I'm pretty pissed with Apple's service right now. Really now, people. What is that? 0. The estimated delivery date was Friday afternoon. I am freaking out, man.My package that contains $200 worth of contact lenses is stuck in Sao Paolo, Brazil, and this (exception-delay beyond our control) was the latest tracking info FedEx is showing. These type of unpredictable delays beyond anyone’s control, known as “acts of God,” are usually regional. And I didnt pay a dime for shipping! The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. FedEx - Delay beyond our control HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! No they were marking the delay before the receipt of the trailer that way the local station wasn't dinged for the late line haul. Will there be more charges? ), and by calling the International Shipment line from UPS, I was able to get a closer estimate to the actual arrival date. I would guess they anticipated a delay but changed their minds, but I'm not sure if thats the case. FedEx Freight Truckload (sm) shipment is not subject to the standard required delivery date. Declared Value for Customs The selling price or cost as determined by other valuation methods, of an international shipment's contents. Upon reflection, I think the date they originally told me that I would receive it is the date when it instead reached the US, and they ended up adding an additional 3-4 days after that. The entire state of Oregon had black ice. Something stinks in Shanghai CN. I was relatively bummed out at the time, but at least my PB was worth the wait. I might be misinterpreting but does that mean the delay applied to the trailer from the sort facility to the local facility was marked to be delayed and I can still expect my package today? Yesterday at 5 AM it arrived at a sort facility and stayed there until this morning, where the next update abruptly stated there was a delay, changing the delivery date to a "pending", with a red progress bar. Press question mark to learn the rest of the keyboard shortcuts. Something stinks in Shanghai CN. It was also very carefully crafted by expensive attorneys - some of whom I knew. Doesn't look like I'll be getting my replacement 17" this week anymore, was supposed to be delivered Thursday morning. What? Not even Fedex (OR UPS or UPSPS) can deliver your product during those conditions. YAY! Its in Memphis TN now but delivery date is pending, whereas it did say Friday. Many factors can influence how long it will take, such as whether it is at customs, what shipping method you chose, and factors beyond FedEx’s control. and can it still get here today? FedEx - Delay beyond our control HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Cookies help us deliver our Services. 7 years ago. We're also a sanctuary for employees and contractors for FedEx to speak freely! If a package is not delivered on time, FedEx refunds the purchase. Something happened. Ok folks, so went to tracking, and it says this: Yep, I called the apple store awhile ago and apparently there was an earthquake in China...wtf?. Airports were closed. Federal Holidays WHAT THE HELL IS GOING ON?!!! Believe me, FedEx's tracking is enough to drive you mad! I ordered something late Wednesday night this week with overnight delivery. I say if they hadn't had my ibook sitting in China for 3 days, they would have been able to ship it BEFORE any earthquakes occur(r?)ed. My 17" Powerbook finally shipped August 15th, and after a few stops in Shanghai, it's now still in Shanghai with "Shipment Exception - Delay beyond our control." It seems that the original shipment dates weren't taking into account the couple of days it took the shipments to clear through customs (or the International Dateline? My 17" Powerbook finally shipped August 15th, and after a few stops in Shanghai, it's now still in Shanghai with "Shipment Exception - Delay beyond our control." Temporary suspension of FedEx … ... “Shipment Exception - Delay Beyond Our Control” for 6 Days??? yea bro, I got that too, but whats worse is that when mine finally shipped from Shanghai to Anchorage, it went to INDIANA-not Utah, where I live. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Package went from "Shipment exception, Delay beyond our control" to "At local FedEx facility" less than 15 minutes later? JavaScript is disabled. Please note that the information is subject to change without prior notice due to the dynamic nature of the COVID-19 situation. Why? Ask FedEx. 8.8k members in the FedEx community. everything has been great, then all of the sudden in the shipment status it says "Shipment Exception: Delay beyond our control" does this mean I will not receive my camera on the estimated delivery date? I got that message too when I ordered an iPod, but I got it in about two days....but I live in Indiana! They're failing to make a happy camper. Buying Tips, Advice and Discussion (archive). Is my package lost? I might be misinterpreting but does that mean the delay applied to the trailer from the sort facility to the local facility was marked to be delayed and I can still expect my package today? A … DELAY BEYOND OUR CONTROL is based on the weather. My package from fedex in tracking says shipment exception? Ask FedEx. Favorite Answer. These unpredictable instances, which are beyond human control, can result in courier companies issuing exception notes. it already is in UTAH. It still says "pending" on the delivery date. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. You get to offer stellar customer service and help manage the situation that would usually be beyond your control. I'm not making apologies, since I would have hoped the shipment dates provided would be more accurate, but I figured I might as well mention that even if your shipment date does move back, it is not particularly uncommon. Freeways were shutdown. 3. Shippers are not exempt from real life. Yep, I called the apple store awhile ago and apparently there was an earthquake in China...wtf? My best advice is to be patient and wait for the next update. I was expecting it to come today, but it says "Shipment exception Delay beyond our control" in China, even though the last place it was in was Memphis TN. Our team can help you determine if the best course of action is to wait for delivery, contact your end-customer, or start the process of a replacement. My package was initially estimated to be due today. You think they have direct fedex flights from Alaska to Utah?? FWIW, when I ordered my PB, the original shipment day was quite early, but when the PB got into Anchorage, then they revised it out by several days. A delivery exception code obtained through the FedEx shipping website reveals the exact location of a package at that very moment. Bad weather can cause problems, of course, but freak conditions like wildfire, floods, and tornadoes can render delivery routes totally impassable, causing significant delivery delays. And.. for reasons beyond their control. 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Indiana = distribution center, where it will re-route to the west on another truck. I think the delay had to do with it being in Hong Kong at the time where it's now a holiday weekend. You are using an out of date browser. Close. Archived “Shipment Exception - Delay Beyond Our Control” for 6 Days??? If you receive a message that your shipment has experienced an exception, then check the Shipment or Package Progress section in Tracking or Quantum View® Manage for details about changes in delivery schedule. My question is, should I still expect my package today? I just bought a Kodak digital camera on Walmart.com on about, Saturday or Sunday or so, and I have been tracking my camera on the FedEx tracking website. Anyone else have a shipment exception "Delay Beyond Our Control" on their MBP's fedex tracking? If there is a weather issue or natural disaster (e.g, hurricane, tornado, wildfire, or flood) that renders a delivery route unpassable, the package will likely be delayed. What, They mean weather, plane crash, airport closure or labour disruption, or war, or pestilence or plagues of locusts... basically any of the events that allow them to get out of their delivery committment under their terms and conditions. Fedex usually has something along the lines of Customs Inspection. If there is no service alert information below, the UPS transportation network is operating normally. 10 comments. The maximum of FedEx's transportation liability for any loss, damage, delay, misdelivery, nondelivery, misinformation or any failure to provide information. Have a look! Is my package lost? Then, 15 minutes later it arrives at a local FedEx facility, changing the progress bar to the default purple. It may not display this or other websites correctly. I doubt that I would have gotten it by Thursday, so I expected getting it on Friday. An exception occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. If there is an active service disruption, it will appear below. For a better experience, please enable JavaScript in your browser before proceeding. CRHOLD: Shipment delivery was delayed due to payer's credit hold status or no payment was available at time of required delivery date. FedEx international delivery: Shipment exception, delay beyond our control? That can be a delay due to customs, attempted delivery to a closed business, a pick-up exception where the package did not originate from the shipper’s usual location, or even that FedEx is holding the package to deliver closer to its commitment time. My new PowerBook took an international world tour before arriving on my doorstep. Seriously, it is that broad a category. A place for discussion regarding anything FedEx. Vote. i need it … damn, now I have got to go to the shipping center and pick it up, you got DAMN lucky. Or is it going to remain delayed? A gold alert ribbon will also appear at the top of all ups.com pages. You must log in or register to reply here. the best possible service for our customers, we are making several adjustments to our services and transit times globally. A place for discussion regarding anything FedEx. Guess a volcano near Anchorage erupted 6 times and is causing planes from China to be delayed. I search here revealed that others have had the same problem in Shanghai, but they didn't really mention anything else about it. By using our Services or clicking I agree, you agree to our use of cookies.
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