With KITCHENAID MIXER CARE AND MAINTENANCE, your mixer will last forever. The Kitchen Aid stand mixer is the most popular large home mixer in the United States. 1 Your Brand New KitchenAid Stand Mixer Care: 2 Caring for the KitchenAid Attachments: 2.1 Adjust the Beater on Your KitchenAid Mixer; 2.2 Fix the Wiggle on a Tilt-head KitchenAid Stand Mixer: 2.3 Store your accessories in a bowl: 2.4 Invest in extra attachments and a bowl: I contacted QVC Customer Service and they sent me a replacement because the mixer is warrantied for a year after purchase. I'd probably try putting something like a stick of butter in there and putting the motor through its paces long enough to get it to warm all the way up. Hope that helps. Let your mixer "warm up" after periods of non-use to prevent lubricant leaks. When the grease inside the gearbox of a KitchenAid stand mixer separates, the liquid part of the grease can leak out of the mixer as an oil. Kitchen aid mixers do not need oiling, they will smell a bit when used. Most likely the oil leak on your mixer will not cause damage to the machine, and the grease is food grade so it will not contaminate any of your favorite stand mixer recipes.But if you’re concerned about excessive oil leaking, and running the machine without ingredients doesn’t seem to help, you may need to have it repaired. If your KitchenAid® Stand Mixer should fail within the fi rst year of ownership, take the Stand Mixer or ship collect to an Authorized KitchenAid Canada Service Centre. Does My KitchenAid Mixer Need Repairs? But food-grade lubricant separates more easily in cool temperatures. Oh, and if you need a fix for a boring kitchen, KitchenAid can troubleshoot that for you, too. Hope this helps. Your replacement Stand Mixer Have a great day! Well, after having it for a short period of time (after the 30 day return policy for QVC) it developed a strange noise. Your KitchenAid mixer uses a food-grade oil lubricant (this is a legal requirement—just in case the oil gets into your food!). Oil leaking form a KitchenAid mixer is a common issue, and following this aritcle's steps to replace the mixer's gearbox grease will easily solve the problem. I received my KitchenAid Stand Mixer as a wedding gift 15 years ago and it still works like I just pulled it out of the box. So, as with the oil in your car or the grease in the bearings of your bicycle, you want to make sure that you grease your KitchenAid stand mixer so that all of the moving parts continue to work the way that they are supposed to. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). These tips will fix any small problems you might be having! With a KitchenAid mixer, it’s all about the contact between the bowl and the attachment, be it the flat beater, balloon whisk or dough hook. It is a fine piece of equipment, big and powerful, and easy to use. Inside them they are completely packed with a heavy grease;-) If the unit ever starts squeaking or squealing please let me know but that is unlikely. Wipe away any excess oil before you use the mixer, the company says. We find the first sign of a possible misalignment appears two different ways. 3. Good Morning - I bought an upgraded version of my Kitchen Aid stand mixer a year ago. On average, you should expect to re-grease your stand mixer once a year. Mine squeaked the first few times I used it because the oil hadn't gotten spread around yet, but it stopped. For tips on how to prevent oil from leaking from a KitchenAid Stand Mixer, do the following: Turn the mixer on without any ingredients in the bowl periodically to help prevent this. KitchenAid. We love our stand mixers and we work them hard, but even with proper care, sometimes they need an adjustment. If the squeaking doesn't stop, I'd call KA customer service. If you have not used your mixer for awhile, you can turn it to speed 10 and let the unit run for 2 minutes, prior to use. Like most equipment and tools, it requires a bit of care to ensure that it works properly and for a long time. Please rate kindly. These tips will fix any small problems you might be having!